Return Policy – Sarees of Bishnupur

Last Updated: 12/6/2025

Your satisfaction is important to us. To ensure a smooth shopping experience, please read our return and replacement guidelines carefully.

1. Replacement Eligibility (Within 7 Days)

We offer a 7-day replacement from the date of delivery only if the product has one or more valid issues, such as:

✔ Wrong item delivered

✔ Damaged or defective product

✔ Major weaving/fabric defect

✔ Product significantly different from description/photos

2. Conditions for Replacement

To qualify for replacement:

• The item must be unused, unwashed, and in its original packaging.

• Tags, invoice, and accessories must be intact.

• A clear unboxing video from start to end is required as proof for damaged/wrong products.

• Requests must be raised within 7 days of delivery via email or WhatsApp.

3. Issues NOT Eligible for Replacement

We do not offer returns/replacements for:

• Minor color variations (due to screen differences)

• Small imperfections typical in handwoven sarees

• Changes in preference or buyer’s remorse

• Products damaged due to improper handling after delivery

4. Replacement Process

1. Contact our support team with images/video and order details.

2. Our team will verify the issue within 24–48 hours.

3. Once approved, we will arrange a reverse pickup (if available) or request you to ship the item.

4. A replacement product will be dispatched after we receive the returned item.

5. Cancellations

You may cancel an order before it is shipped. Once shipped, order cannot be cancelled.

6. Refunds

We currently offer replacement only, not refunds, unless the product is out of stock.

7. Contact Us

For issues, queries, or replacement requests:
Email: [insert email]
Phone/WhatsApp: +91 9474812341